by Mary Kelly | Aug 20, 2024 | entrepreneurship, growing your business, improving communications, leadership, leadership techniques, succession planning, team
Home Top 20 Things That Irritate People Who Call Customer Service If you deal with customers, watch for these issues that are pushing your customers toward your competitors. Check your frontline workers to make sure they are not making these mistakes that are driving...
by Mary Kelly | Aug 14, 2024 | entrepreneurship, growing your business, improving communications, leadership, leadership techniques, succession planning, team
Home Finding Gratitude During Chaos and Uncertainty I started today by watching the news, and honestly, it did not make me feel grateful. It made me feel angry. There is so much bad news. Russia is still in Ukraine. One in four people worldwide do not have access to...
by Mary Kelly | Aug 8, 2024 | entrepreneurship, growing your business, improving communications, leadership, leadership techniques, succession planning, team
Home Navigating Leadership and Team Management in Times of Crisis and Change In the ever-evolving business landscape, crises and change are inevitable. How leaders respond to these challenges can make or break an organization. Effective leadership and team management...
by Mary Kelly | Aug 2, 2024 | entrepreneurship, growing your business, improving communications, leadership, leadership techniques, succession planning, team
Home Why U.S. Business Leaders Need to Be Proactive About Strong Leadership Heading into Fall 2024 As the United States approaches the fall of 2024, a range of challenges threatens to impact the stability and success of businesses. With potential political...
by Mary Kelly | Jul 29, 2024 | entrepreneurship, growing your business, improving communications, leadership, leadership techniques, succession planning, team
Home The Power of Gratitude: Transforming Your Life and Leadership In a world that often seems fast-paced and filled with challenges, it’s easy to overlook the simple, yet profound practice of gratitude. As a leader, cultivating gratitude can not only transform...