P.I.V.O.T.: How to Lead Teams through Crisis, Challenge, and Change

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Do your people understand the six stages of a crisis?

Do your leaders recognize the stage their people are in and do they react appropriately?

Are your leaders leading, or just hoping for the right outcomes?

• t Understand the six stages of any change, challenge, or crisis.
• t Implement the five ways to P.I.V.O.T. through the crisis.
• t Use the seven leadership reminders to lead out of a crisis.

In order to successfully lead people through and out of a crisis, first, we have to understand the 6 stages of the crisis. Based on her Navy experiences during the first and second Gulf Wars and 9-11, Commander Mary Kelly articulates the reactions of people in various stages of change, challenge, or crisis.

As effective leaders, we have to be able to help our people P.I.V.O.T. through the crisis, by renewing their sense of purpose, influencing and inspiring others to take the right action, assessing the volatility levels, seeing the opportunities, providing the right tools, techniques, and technology that allow people to succeed. Then we can apply Mary’s seven leadership reminders, using the acronym C.L.A.M.P.E.R. so that we are providing the right response to the right people at the right time to achieve the right outcomes.

Great leadership, if you are doing it right, is hard. Being a great leader is more than just showing up, going through the motions, sitting in the big chair, and getting paid.

Great leaders are always thinking about how they can become even better for their organizations, their people, and themselves. Our goal with this research was to identify areas where great leaders can become even better.

We surveyed over 100,000 employees in over 70 different industries. We asked a variety of questions, such as:
• t “What gets in the way of you doing your job more effectively?”
• t “What could leadership do at your organization that would help you be more productive?”
• t “What tools or training do you need so that you can function more efficiently?”

And delved into specific frustrations:
• t “Have you ever seen a really good person be promoted to a leadership position and struggled?”
• t “Why did they struggle?”
• t “What does your leadership do that frustrates you?”
• t “What are your leaders and managers doing that cause them to sabotage their own success, even though they may have the best of intentions?”

We gathered the data and then categorized it into seven critical areas which define successful leaders.

The 7 critical areas are Vision, Trust, Teamwork, Empathy, Fairness, Humility, and Decision-making.

In this highly engaging and deeply effective book and program, leaders will gain insights to:
• t Understand why your top talent is not performing up to their top potential
• t Learn specific actions that lead to both short-term and long-term success
• t Control and manage how you are perceived by your team, your peers, and your leadership
• t Identify small actions that sabotage the loyalty and productivity of the people around you

Using the 7 Prescriptions for Success Assessment, leaders are able to focus their energies on the activities that maximize their time and resources.

This program comes with a vault of materials that includes:

• t The 7 Prescriptions for Success course handout
• t The 7 Prescriptions for Success workbook
• t The 7 Prescriptions for Success Assessment
• t The 12-Month Business Success and Accountability Planner
• t The 90-Day Business Bootcamp Project Management tool
• t Resiliency: 7 Skills to Bounce Back During Tough Times and more!

“WLF is one of the best conferences I’ve ever been to. Please just keep up the great work!”

Master Your World: Today’s Game Plan for Maximum Profits, Peak Productivity, and Top Communication

How do we develop leadership at all levels of our organization?

Can we combat the negative aspects of “quiet quitting” that is driving down productivity and reducing employee engagement?

Master Your World provides strategies, tactics, and solutions for issues leaders are facing every day.

Leadership is the difference between failure and success. The strength of your leadership affects every employee, every team member, and everyone you serve. Leadership is what differentiates the ordinary from the amazing.

• t Understand how leadership creates a productive and constructive team
• t Learn how loyalty and relationships affect your bottom line
• t Realize what most employees say they are not getting from their supervisors and leaders that causes them to leave
• t Create a culture of dynamic communication

For meeting planners:
• t Perfect as a highly motivational leadership opening or closing keynote, with funny military and corporate examples, this program includes actionable takeaways that attendees can use as soon as they get back to the office.
• t Based on Mary’s book, Master Your World, this is a humorous and valuable journey through leadership in today’s workplace.
• t Audience gets access to Mary’s 5-minute Leadership Success Series plans to provide feedback that works, improve employee engagement, and triage communication to save time and produce results

Audiences use the 12 Months of Business Growth Resource Manual (included) to build and grow different aspects of business in every economy.

In this fast-paced, executive level session, audiences will:
• t Formulate a concise and effective business plan
• t Manage and optimize the strengths and weaknesses of your team
• t Embrace people’s differences, perspectives, and diversity of thought
• t Take action to better engage and motivate others
• t Optimize your business relationships to ensure your career is viable and thriving

Audience members get access to some of Mary’s most popular 5-Minute Business and Leadership Success Plans to fix problems instead of blame, take advantage of diverse opinions and ideas, coalesce teams, align your vision and mission, and get people focused on the strategic vision. Based on the books, Better in 52 Weeks and 15 Ways to Grow Your Business in Every Economy.