Why Direct Supervisors are the Most Important Influence on Employee Retention

Why Direct Supervisors are the Most Important Influence on Employee Retention

Home Why Direct Supervisors are the Most Important Influence on Employee Retention The Great Resignation highlighted that many employees are unhappy at work. When they got fed up, they left. Not wanting to burn bridges, they told their employers: “I want to take my...
Succession planning is a critical component of any organization’s strategy.

Succession planning is a critical component of any organization’s strategy.

Home Succession planning is a critical component of any organization’s strategy. Last week I met with several dedicated, motivated, and highly successful business owners who focus on plumbing and HVAC. Many of them are in their 50s and 60s, and they are worried...
How To Proactively Address Conflict Before It Escalates

How To Proactively Address Conflict Before It Escalates

Home How To Proactively Address Conflict Before It Escalates Jim is a mid-level manager who manages a team of engineers at a tech company. Two of his engineers, Sarah and Michael, had been feuding for months, but Jim ignored the issue, thinking it would eventually...
Leadership Tips for a First-Time Supervisor

Leadership Tips for a First-Time Supervisor

Home Leadership Tips for a First-Time Supervisor You are now boss, and some of your friends now report to you.  This can be awkward for some people. Some first-time supervisors are not sure how they approach this change in their role around the people who were and are...
Make the buying process easy for the people doing the buying.

Make the buying process easy for the people doing the buying.

Home Make the buying process easy for the people doing the buying. “I do not want personalized attention! I want it now.” This past Saturday I was putting together some fun packages for some of my clients. Sometimes I will send one of my books or workbooks, or a video...