Productive Leaders
Are You Avoiding Dangerous Assumptions? Our brains are formatted to detect patterns, and we often make assumptions to fulfill our desire to make sense of what find them everywhere. Still, assumptions can be dangerous. They can severely damage our relationships with...
Why Your Customers, Even Your Loyal Ones, Break Up With You A friend of mine just experienced a bad breakup. After 8 years, she ended it. With her dogs’ groomer. She had been going to the same dog grooming shop for 8 years. Yesterday she vowed to never return. Why?...
Are You Leading a Responsive and Flexible Workforce? Many of our people can work anytime, anywhere, and from a multitude of electronic devices. Our phone is more powerful and capable than desktop computers from just a few years ago. This is the age of being a digital...
When Leadership Demotivates Employees (This is a part 2 of this series) I was part of an organization that loved conducting employee surveys. As an economist and leadership author, I love data that yields results. However, surveys need to be properly conducted, or...
Are You Building Authentic Trust at Work? “Fake it until you make it” is often used to build confidence or to change behaviors in the moment, such as “smile until you feel like smiling.” But this is poor advice for leaders who are trying to build trust with their...
The Leadership Lessons From Failures I get knocked down. But I get up again. You are never gonna keep me down. – Chumbawamba Many leaders fail. It is what you do after a failure that matters. There are many examples of failed leadership, failed projects, and failed...
Do You Have These Aspects of Great Leadership? Not every leader hits a homerun every time they start a venture or a project. Even great leaders have bad days, months, and even years. While none of us intend to fail, knowing that other successful people experience...
Leading to Attract and Retain Millennial Talent The millennial generation reached a significant milestone in 2016 when it surpassed the baby boomers to become the largest generation in today’s labor force. Born between 1982 and 2000, some millennials have already been...
6 Tips on How to Coach an Executive Who Doesn’t Want Help (Guest post by Peter Stark) We were asked to coach a leader by a CEO who said to us, “If this executive does not improve her leadership skills and her ability to build strong relationships with a diverse group...