Productive Leaders
Why Assumptions Are Limiting Your Business Success Assumptions are mental shortcuts that are almost virtually unavoidable in everyday life. Everyone makes assumptions from time to time. Whether we are assuming that traffic will be good enough to get to work on time...
Now Is the Time for Corporate Leaders to Train Their Replacements Recent studies show that members of the baby boomer generation are retiring today at a staggering rate of 10,000 workers per day. This loss of experienced and well-trained workers is impacting on both...
What Makes Your Customers Walk Away and Not Return?One of the most crucial elements of any business — customer service — can literally make or break your bottom line.If your business is not as profitable as you’d like, take a look at how your customers are being...
How To Attract and Recruit Top TalentI have a program for corporations and associations called A.R.M.E.D. – How to Attract, Recruit, Mentor, Evolve, and Develop the Next Generation of Leaders.U.S. unemployment levels are at record lows, around 4%, and I expect that...
Where Does U.S. Manufacturing Really Stand? The past year has produced some seemingly very positive data for the American manufacturing sector. Most notable has been the dramatic rise of the Dow Jones Industrial Average, a stock market index that tracks 30 major U.S....
Are You Avoiding Dangerous Assumptions? Our brains are formatted to detect patterns, and we often make assumptions to fulfill our desire to make sense of what find them everywhere. Still, assumptions can be dangerous. They can severely damage our relationships with...
Why Your Customers, Even Your Loyal Ones, Break Up With You A friend of mine just experienced a bad breakup. After 8 years, she ended it. With her dogs’ groomer. She had been going to the same dog grooming shop for 8 years. Yesterday she vowed to never return. Why?...
According to a Nationwide survey, the majority of business owners with 300 employees or fewer do not have a succession plan. A leader’s job is to plan for the future. Business owners and those in senior executive positions are often woefully unprepared to turn over their business and their jobs. Leaders need to develop a plan that ensures both a smooth transition AND the ongoing longevity of the business after the owner or senior people have handed over the reins.
How the Science of Neuroplasticity Can Help Your Employees Thrive Our brains makes us jump to conclusions! The human brain loves patterns, so we make assumptions that conform to the patterns we know. We are often wrong. This can lead to unconscious bias and judgmental...
April Peterson