Succession planning is a critical component of any organization's strategy. Last week I met with several dedicated, motivated, and highly successful business owners who focus on plumbing and HVAC. Many of them are in their 50s and 60s, and they are worried about what...
How To Proactively Address Conflict Before It Escalates
How To Proactively Address Conflict Before It Escalates Jim is a mid-level manager who manages a team of engineers at a tech company. Two of his engineers, Sarah and Michael, had been feuding for months, but Jim ignored the issue, thinking it would eventually resolve...
Leadership Tips for a First-Time Supervisor
Leadership Tips for a First-Time Supervisor You are now boss, and some of your friends now report to you. This can be awkward for some people. Some first-time supervisors are not sure how they approach this change in their role around the people who were and are...
Make the buying process easy for the people doing the buying.
Make the buying process easy for the people doing the buying. “I do not want personalized attention! I want it now.” This past Saturday I was putting together some fun packages for some of my clients. Sometimes I will send one of my books or workbooks, or a video clip...
What Aspects of Leadership Best Motivates Gen Z in Today’s Work Environment?
What Aspects of Leadership Best Motivates Gen Z in Today’s Work Environment? Jenny was excited to lead her new team until someone pointed out that she was a Gen X-er, and most of her team members were Generation Z. She felt fairly confident about working with...
Delegating Tips, Even If No One Works for You
Delegating Tips, Even If No One Works for You My Dad used to say, “Decide. Delegate. And Disappear.” Delegation is an important component of most leadership roles. But you must understand that delegating the job doesn’t mean delegating the responsibility. You are...
7 Energizing Activities to Jump-Start Your Day
7 Energizing Activities to Jump-Start Your Day Mornings can be a tough part of the day. Maybe we did not sleep well. Maybe we are not getting enough sleep on a regular basis. Maybe we woke up during the night, so we are not well rested. You may be like me, and you...
It is Time We Reengage, Renew, and Reignite Our Desire to Find Solutions.
It is Time We Reengage, Renew, and Reignite Our Desire to Find Solutions. Early in my Navy career, I had a boss who told me that one of my main jobs was to find, search for, and identify problems that were getting in the way of our mission. And then seconds later he...
How to Stay Calm and Focused During a Crisis
How to Stay Calm and Focused During a Crisis Everyone has a natural response to the stress caused by a crisis. Some people seem to be easily overwhelmed, while others seem to become even more focused. While research indicates that our responses to stress is partly...









