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Building good will and market share one slice at a time

I’ve never seen any PR on this, so I have to mention it. It is Tuesday at 1:30 PM at the USO at the Denver airport, and the volunteers are happy. Why? Pizza. Tuesdays and Wednesdays are Papa John’s pizza days. Every Tuesday and Wednesday, Papa John’s delivers dozens of…

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How to lose your customers

Imagine that you are a hair salon that caters to men. Your salon is beautifully appointed with masculine art, and chairs comfortable for your male clientele. You offer fast haircuts with hot towels and head massages. You install 6 TVs, ideally to show sports shows. This is a great idea.

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Beware of These 6 Common (and Costly!) Retirement Mistakes

Our retirement is our responsibility, yet many people do not think about how they are going to spend their retirement time. More importantly, even fewer people plan on how to fund it until it is too late. If you are old enough to buy a drink at a bar, it is time to think about your retirement.

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Money Tips for Families

April is Financial Literacy month. How can families alleviate stress about money? From Mary’s book, Money Smart: How not to buy cat food when you don’t have a cat

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Battle Market Uncertainty by Running a Great Business

Are you leaving money on the table because you aren’t running your business as effectively as you could? What do you need to do now to stay ahead of the curve? What should you do to reduce insecurity for your clients and employees, streamline marketing, and take advantage of technology with strategies to build your business?

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6 Questions for Talking with Employees

Some supervisors, even as experienced managers, have trouble talking with their employees, especially during employee performance appraisal time. To make these conversations, use questions to elicit information and encourage dialogue.

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