As we watch the amazing feats of athleticism performed by thousands of dedicated Olympic athletes from all over the world, I wonder how many people devote Olympian time, energy, discipline, and focus to their passions, their dreams, or their businesses…
True or False? Does Your Business Have What it Takes to be Wildly Successful?
Are these 10 statements true for your business or do you need to make some adjustments? 1. We know what we sell. We are clear about our products, services, and what we offer. We can explain what we do in 30 seconds or less. 2. We have a plan for our business…
A Military Look at Employee Engagement
Corporate managers frequently complain that employees are unfocused, unproductive, and struggle to work cohesively. Employees not actively engaged generally lack interest in the goals of the organization. In economics, we call this the ‘principle-agent problem’ meaning…
Leading Across Divisions: The Perils of Stovepipe Retailing
One of the reasons I like JCPenney is because their marketers and advertisers work in conjunction with the front-line retail store managers. When JCPenney runs a promotion with special and coupons, they mail them to residences, and those same coupons are available in the store…
Leadership Starts with Followership AKA What I Learned During Plebe Summer
Last week was my classmates and my 28th anniversary of I-Day (Induction Day) at the US Naval Academy. We were eager teenagers taking an oath of office that launched us into Plebe Summer and our military careers. Plebe summer taught me lessons that I used throughout my military and business life.
The Exit Interview is Way Too Late
Unless all of your employees are seasonal workers (life guards, ski instructors, retail support during Christmas, all considered seasonal unemployment when they lose their jobs) turnover can be costly and unexpected. When one of your employees starts sending out resumes and actively…
Life Resolutions: Creating and Setting Life Goals
What do you want to be when you grow up? What are you going to do to change the world? How are you pushing other people forward? What does success look like to you? These are not New Year’s resolutions; these are life resolutions. Sometimes we resign ourselves…
Managing the Holidays
For many people, the holidays are stressful. Go into the holiday season with the understanding that you have to be nicer to other people during this time, both for them and for you. We need to be cognizant that people are operating at a higher stress level during the holidays…
5 Ways to Strategically Plan Your Strategic Planning Meeting
Many organizations desperately need a strategic planning session. They may want better vision, team cohesion, or new products. Most companies hold meetings, hoping that some strategic planning will magically emerge. This is unrealistic…
