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Why Your Customers, Even Your Loyal Ones, Break Up With You

Why Your Customers, Even Your Loyal Ones, Break Up With You

by Mary Kelly | Mar 28, 2018 | leadership

Workshops Online Courses Articles In the News Social Media Free Stuff Meeting Pros Media Reps Why Your Customers, Even Your Loyal Ones, Break Up With You A friend of mine just experienced a bad breakup. After 8 years, she ended it. With her dogs’ groomer. She had been...

Are Your Products Too Much Like Your Children? A Guest Blog by Don Cooper, The Sales Heretic

by Mary Kelly | Aug 25, 2011 | marketing

I had enough. After trying for nearly a month to get my new Motorola smart phone to work properly, I finally returned it. Ten different people had been unable to resolve the various problems I had been experiencing, although the consensus was the root cause was most...

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  • The Community Gap: Why Associations Matter More Than Ever

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