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The New Rules of Communication

How we say things makes a big difference in the response we get. Psychology literature says we’re not responsible for another person’s reactions and that nobody can cause us to react or feel a certain way.

Sometimes people push our buttons intentionally, but most are acting without thinking. The dance between certain people happens outside conscious thought – old patterns that repeat themselves.

You may have more control than you realize!

Consider the ideas in this e-book – they’re not your typical communication skills training.