Productive Leaders

Ph.D., CSP, CDR, US Navy Ret.,
CPAE Speaker Hall of Fame

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Happy Thanksgiving

Happy Thanksgiving

Happy Thanksgiving   We know that being grateful and practicing gratitude helps us lead happier and healthier lives. Being grateful at work manifests in greater workplace satisfaction and less stress, even during times of high stress. This is my 5-Minute...

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12 Days of Christmas

12 Days of Christmas

What can we do to help our clients and ourselves during December? Can we enjoy the holidays and prepare for the New Year at the same time? Yes. Here are a few suggestions: 12 Months to plan. Get your calendars, both paper, electronic, and white board for 2014 ready to go.

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Be thankful and profitable

If you are in business, you have reason to be thankful. Yes, there are uncertainties regarding taxes, regulations and healthcare (small business top three concerns), but you are still in business and hopefully, you have products and services that are relevant in today’s market. Ideally, you are also profitable.

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How to be rude without even trying

I initiated a recent conversation with a young person, let’s call it training, when he left his car at the gas pump while he went inside not to pay for gas, but to just pick up some Twinkies, beef jerky and beer. My helpful observation prompted him to defend his rudeness with…

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Customer Appreciation!!!!

People return to restaurants, grocery stores, gyms and even churches because that establishment fills a particular need for their patrons, who enjoy a variety of choices. Valentine’s Day reminds us to reaffirm not only our level of commitment to that special…

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