Post-Conference To-Do List

August 3, 2011

The National Speaker’s Association (the other NSA) holds a yearly convention that is beyond awesome. I learn from the sessions, meet smart and talented people, and get great platform and business ideas. I also leave with a To-Do list. Here are the highlights of my NSA To-Do list. • Set up Google analytics on website. [...]

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Leadership Starts with Followership aka What I Learned During Plebe Summer

July 15, 2011

Leadership Starts with Followership aka What I Learned During Plebe Summer Last week was my classmates and my 28th anniversary of I-Day (Induction Day) at the US Naval Academy.  We were eager teenagers taking an oath of office that launched us into Plebe Summer and our military careers. Plebe summer taught me lessons that I [...]

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A Father’s Day Tribute

June 18, 2011

My Mom and Dad celebrated their 50th anniversary yesterday, and Father’s Day is tomorrow. Dad provided me with great advice over the years (and he probably didn’t think I heard all of it) but I was paying attention, at least part of the time. So Dad, in honor of Father’s Day and your Golden Anniversary, [...]

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The Exit Interview is Way Too Late

June 14, 2011

The Exit Interview is Way Too Late Unless all of your employees are seasonal workers (life guards, ski instructors, retail support during Christmas, all considered seasonal unemployment when they lose their jobs) turnover can be costly and unexpected. When one of your employees starts sending out resumes and actively looking for employment elsewhere, it may [...]

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Managing a Team of Quarterbacks

May 17, 2011

Managing a Team of Quarterbacks Most people consider themselves above average drivers, but statistically, that just isn’t possible. Many people pride themselves on working harder than the average worker. Many people think they are smarter than they really are. Many people also have blinders on when it comes to their own work performance. It is [...]

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Sharing My Treasures

May 11, 2011

Finding people to do business with is like dating. You spend a lot of time exploring options. You get referrals, you look online, and you go to events where others are, ostensibly, looking to make a connection with you. Then you try them out. A date, as it were. Then you decide if the person [...]

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No One Mourns the Wicked

April 28, 2011

No One Mourns the Wicked In Wicked, the musical, the Wicked Witch laments that no good deed goes unpunished. (If you haven’t seen it, Wicked is fabulous, and I promise not to ruin the story.) She isn’t the first to be upset when she does the Right Thing and her actions are portrayed another way. [...]

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Life Resolutions: Creating and Setting Life Goals

March 8, 2011

 Life Resolutions: Creating and Setting Life Goals What do you want to be when you grow up? What are you going to do to change the world? How are you pushing other people forward? What does success look like to you? These are not New Year’s resolutions; these are life resolutions. Sometimes we resign ourselves [...]

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Economic Optimism in Fashion

March 7, 2011

Did you know that fashion trends mirror the economy? The economy is showing signs of new life, and that optimism that is reflected in spring fashions. The stock market is coming back to life, the Consumer Price Index rose by 0.4% during each of the past two months (the largest back to back increases in [...]

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Customer Appreciation!!!!

February 17, 2011

Print PDF Customer Appreciation!!!! People return to restaurants, grocery stores, gyms and even churches because that establishment fills a particular need for their patrons, who enjoy a variety of choices. Valentine’s Day reminds us to reaffirm not only our level of commitment to that special someone in our personal lives, but also to our customers. [...]

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